AIɫɫ

Accessibility

We are committed to providing equitable access to all and actively work to identify and remove barriers to access and inclusion across all areas of the organisation's operations.

We believe in the Social Model of Disability, where disability is caused by both society and environmental barriers. We aim to reduce and remove these barriers four our visitors through our work in access and inclusion.

Read more about accessibility at Melbourne Gardens.

Read more about accessibility at AIɫɫ Gardens.

Access Resources

AIɫɫ now has an access key for both AIɫɫ and Melbourne Gardens. This tool allows visitors to make informed decisions about their visit to the Gardens. It provides detailed information about parking, the gradient of paths and access. It also highlights accessible toilets and services that the Gardens provides, such as electric scooters. The Melbourne Access Key is available to download in either high contrast or large print formats, and the AIɫɫ Access Key can be found in both formats here:

Companion Card Holders and Concession Card Holders

AIɫɫ acknowledges companion cards and card holders are entitled to participate in any walks free of charge when they are accompanying a client.

We also accept concession cards (Australian student card, Seniors card) and health care cards.

Assistance Dogs

Assistance dogs are permitted throughout both sites in all areas of the Gardens and all amenities.

Wheelchair hire and electric scooter hire

We offer a free wheelchair hire service at both Melbourne and AIɫɫ Gardens. 

Click here to book a wheelchair at Melbourne Gardens 

Click here to book a wheelchair at AIɫɫ Gardens

Feedback

We are committed to improving accessibility for visitors and welcome all feedback.

Reception: (03) 9252 2300

Email: feedback@rbg.vic.gov.au

We also welcome feedback via our social media channels - Facebook, Instagram and X/Twitter.

Diversity, Access, and Inclusion Plan

RBGV has developed a that demonstrates our commitment to inclusion and access and provides an effective blueprint for identifying and addressing barriers and realising new access opportunities.

The Diversity, Inclusion, and Access Plan, alongside the Reflect Reconciliation Action Plan, and the RBGV People Strategy underpins our commitment to inclusion and access for all visitors, staff, and stakeholders.

Filming & Photography

AIɫɫ is a popular location for photography and filming. In order to manage these requests, filming is only allowed at Melbourne and AIɫɫ Gardens once approval has been granted and the relevant permit has been issued.

Please visit this webpage for more information on filming and photography at Royal Botanic Gardens Melbourne and Royal Botanic Gardens AIɫɫ.